Softworks Launches AI Absence Predictor to Revolutionise Workforce Scheduling

Softworks, a leader in innovative workforce management software solutions, has announced the upcoming release of its AI-powered Absence Predictor—an advanced tool designed to help organisations manage and reduce unexpected employee absences.

This new solution uses cutting-edge artificial intelligence to analyse historical shift patterns and past absence data. By doing so, it can predict potential no-shows as soon as schedules are created. This allows organisations to take proactive measures such as reallocating staff, initiating early check-ins, or ensuring backups are available—ultimately boosting operational efficiency and minimising disruptions.

“In today’s fast-paced work environment, unplanned absences can have a significant impact on productivity and service delivery,” said Andrew Ferguson, CEO of Softworks. “Our AI-powered Absence Predictor gives organisations the foresight they need to make smarter scheduling decisions and maintain smooth operations.”

Especially beneficial for shift-heavy sectors like healthcare, retail, manufacturing, and logistics, the tool will integrate with Softworks’ existing Employee Scheduling Solution. The result is a more dynamic, data-informed approach to workforce planning that can help optimise resources in real time.

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