Splashtop Recognized by Gartner for Remote Desktop Software
Splashtop has been named an Aspiring vendor in the 2026 Gartner Peer Insights™ Voice of the Customer for Remote Desktop Software. Drawing on feedback from verified end users, the company earned a 98% Willingness to Recommend score from 70 eligible customer reviews as of April 2026 — one of the highest eligible review counts among the vendors featured in the report.
The recognition reflects nearly two decades of the company evolving alongside the IT teams it serves, with customer input steering its product direction across remote access, remote support, and endpoint management.
"One of the biggest influences on our roadmap is what we hear from our customers. In many ways, it's a partnership."
— Mark Lee, CEO & Co-founder, SplashtopWhat Customers Are Saying
Reviewers repeatedly point to four qualities: simplicity, security, stability, and a seamless user experience. IT leaders praised its strong security posture when accessing customer environments, reliable and stable connections with easy unattended access, and a smooth multi-monitor remote desktop experience. Others highlighted straightforward deployment and responsive support — including for on-premises setups in regulated sectors like government, banking, and healthcare.
Splashtop helps enterprises securely connect employees and IT teams to the systems they need from anywhere. High-performance remote access paired with enterprise-grade security lets organizations scale hybrid work confidently, while responsive high-fidelity sessions keep employees productive and help IT resolve issues faster across demanding workloads.
"We've spent nearly 20 years growing alongside our customers, and it's incredibly gratifying to hear that the work continues to make a meaningful difference."
— Mark Lee, CEO & Co-founder, SplashtopWhy the Recognition Matters
The Gartner Peer Insights Voice of the Customer distills verified customer reviews into insights that help technology buyers evaluate software and services. Because these reviews come from organizations running the products in real production environments, they complement Gartner's expert research with firsthand, on-the-ground perspective.
That feedback loop continues to shape Splashtop's roadmap across remote access, remote support, and autonomous endpoint management. By listening closely to IT professionals, the company keeps investing in capabilities that simplify operations, strengthen security, and help lean IT teams accomplish more with fewer resources.
Aspiring vendor status. Splashtop was recognized in the 2026 Gartner Peer Insights Voice of the Customer for Remote Desktop Software.
Strong customer endorsement. A 98% Willingness to Recommend score from 70 eligible reviews, among the highest review counts in the report.
Four consistent strengths. Reviewers highlighted simplicity, security, stability, and a seamless user experience across use cases.
Built on customer feedback. As a founder-led, engineer-built company, Splashtop lets customer input drive its product roadmap.
Focus on lean IT. Continued investment targets remote access, remote support, and autonomous endpoint management for resource-constrained teams.