Town Raises $55M Series A to Build the AI Assistant That Learns How You Work
Town, the personalized AI assistant that learns how people work across the tools they already use, has announced a $55 million Series A led by Andreessen Horowitz, with participation from Forerunner Ventures and continued support from First Round Capital, Alt Capital, and Conviction. The funding will accelerate Town's mission to make AI genuinely useful for everyone, not just people willing to become AI experts.
AI has changed everything, except most people's actual day. Despite explosive adoption, people are still spending mornings triaging inboxes, afternoons chasing follow-ups, and evenings catching up on what slipped through the cracks. The average knowledge worker uses more than a dozen productivity tools — most of which don't talk to each other, and none of which understand who you are or what matters to you. That gap between what AI promised and what most people experience is why Town was built.
AI for Everyone, Not Just the Technical Few
The vast majority of people are still unable to tap into the full potential of AI — not because they aren't capable, but because today's tools ask everyone to become an AI expert first. Asking questions in a chat box is easy, but doing more requires learning prompting, workflows, connectors, and building agents and technical infrastructure most people have no interest in managing.
Town was built on a different belief: everyone who manages a complex life and a demanding job deserves a real assistant — one that learns how they work, not one that requires them to learn how it works. It operates across the tools people already use, including inbox, calendar, Slack, and docs, adapting to each user's voice, relationships, rhythms, and priorities without extensive setup or configuration.
"Most AI assistants are essentially better search boxes. They are building something categorically different. The moat for consumer applications isn't the model — it's accumulated context alongside a magical product experience."
— Alex Rampell, Town board member and General Partner, Andreessen HorowitzWhat Users Are Already Doing With Town
Since launch, Town users have found ways to use their personalized assistant — affectionately called their Townie — that continue to surprise the team. A small business owner in recruiting uses Town to manage her entire candidate pipeline without a CRM. A parent uses it to tame the relentless stream of school newsletters, camp sign-ups, and permission slips so nothing falls through the cracks.
An executive director of an international nonprofit uses Town to process grant requests that arrive as handwritten, foreign-language notes photographed on a phone. Town translates them, transcribes them, writes a summary, fills out the committee briefing sheet, and adds them to the queue — all before his first cup of coffee. As one user put it, "Town is like raw denim or a leather wallet. It shapes to you." The tool does the adapting and learning, not the person.
Why a16z and Forerunner Invested
Both firms see what Town sees: personalized AI assistance is not a feature to be bolted onto existing productivity tools — it is a new category, built from the ground up with the right architecture and philosophy from day one. The capital is framed less as validation that the problem is solved and more as a bet that Town is on the right track, with the right team, building a product with the potential to benefit millions of people.
"The next wave of AI adoption will not come from people opening another tool. It will come from technology that quietly learns you, works alongside you, and becomes meaningfully useful in everyday life."
— Kirsten Green, Founding Partner, Forerunner VenturesWhat Town Is Building Next
Town has three priorities for the funding. The first is deeper capabilities — becoming faster, more proactive, and compounding in value, so the longer someone uses Town the more it anticipates and works ahead of them. The second is expanded access, extending the same assistant from individuals to teams, so the teacher answering 30 parent emails a day gets the same support as a venture-backed founder.
The third priority is deeper trust. As personalized AI becomes more capable and more central to how people work, Town plans to give users a dial rather than a switch — with approval-required defaults, per-action controls, and a full audit log of everything their Townie does on their behalf. Town was founded by Jean-Denis Greze (formerly Dropbox, Plaid) and Tony Vincent (formerly Google AI), and is available on iOS, desktop, WhatsApp, Telegram, Slack, and web.
$55M Series A. Town raised $55 million led by Andreessen Horowitz, with Forerunner Ventures, First Round Capital, Alt Capital, and Conviction also participating.
Chief of staff, not a chatbot. Town learns how users work across email, calendar, Slack, and docs without prompting or complex setup, adapting to each person's voice and priorities.
AI for everyone. The company aims to remove the need to become an "AI expert," making the assistant useful to teachers, parents, and small business owners — not just technical users.
A new category. Investors view personalized AI assistance as a standalone category rather than a feature, with accumulated user context forming a widening competitive moat.
Roadmap. Funds will go toward deeper capabilities, expanded team access, and stronger trust controls including approval defaults, per-action permissions, and full audit logs.