Voya Financial and SinglepointAI Advance Retirement Plan Onboarding Through AI-Enhanced Technology and Data Connectivity
Voya Financial, Inc. (NYSE: VOYA) has announced a new application programming interface (API) integration with SinglepointAI, bringing AI-enabled technology and seamless data connectivity to the retirement plan onboarding experience for third-party administrators (TPAs).
The integration links SinglepointAI — an artificial intelligence platform focused on retirement plan administration — directly with Voya's digital onboarding platform. TPAs working with SinglepointAI can now move plan provision data straight into Voya's onboarding system, replacing manual data entry with a faster, more accurate and fully connected digital workflow.
"This integration sets a new standard for how data moves across the retirement ecosystem."
— Tom Loch, CEO & Co-Founder, SinglepointAIStreamlining a Complex Onboarding Process
Bringing a new retirement plan onto a recordkeeping platform has traditionally involved time-consuming, manual exchanges of plan documents and provision details between TPAs and providers. By digitizing that hand-off through a direct API connection, the two companies aim to reduce manual processes, improve data accuracy and shorten the time it takes to bring retirement plans to market.
Amy Vaillancourt, president of Retirement at Voya Financial, explained that TPAs using SinglepointAI can leverage the API connection to transfer plan provision data digitally into Voya's system, enabling a fast, connected and data-driven experience. She added that the integration reflects Voya's ongoing investment in modern, scalable platforms — and that the firm expects to expand its API integrations further as it continues modernizing how partners exchange information.
"We take a disciplined, enterprise-wide approach to technology — embedding AI, data and automation into our platforms."
— Santhosh Keshavan, Chief Technology & Operations Officer, Voya FinancialBetter Outcomes Across the Retirement Ecosystem
For SinglepointAI, the partnership is a proof point for how AI-driven data connectivity can reshape retirement plan administration. According to CEO and co-founder Tom Loch, connecting SinglepointAI directly to Voya's platform allows data to move efficiently, accurately and securely between systems — delivering a more connected onboarding experience for TPAs and, ultimately, better outcomes for plan sponsors. He signaled that this launch is only the first step in a broader collaboration.
Voya Financial is a leading retirement, employee benefits and investment management company supporting more than 18 million customer relationships, helping individual, workplace and institutional clients clear the path to financial confidence. SinglepointAI is not affiliated with the Voya® family of companies.
New API integration. Voya Financial has connected its digital onboarding platform with SinglepointAI, an AI platform focused on retirement plan administration.
Built for TPAs. Third-party administrators can digitally transfer plan provision data directly into Voya's onboarding system, eliminating manual hand-offs.
Speed and accuracy gains. The connection reduces manual processes, improves data accuracy and accelerates how retirement plans are brought to market.
Part of a bigger AI strategy. Voya is embedding AI, data and automation across its platforms and plans to expand its API integrations with partners further.
Ecosystem-wide impact. SinglepointAI positions the integration as a new standard for retirement data connectivity — benefiting TPAs today and plan sponsors downstream.