As the hospitality sector continues to face persistent talent shortages and high employee turnover, a new OysterLink poll reveals a strong consensus among industry professionals: competitive pay is key to retention.
According to a recent LinkedIn poll conducted by OysterLink, 73% of respondents—ranging from frontline workers to hospitality managers and recruiters—identified salary raises and promotions as the most effective strategy for retaining staff. The findings underscore the growing role of financial incentives and pay transparency in employee retention strategies within the restaurant and hotel industries.
“We’re hearing loud and clear that pay is still the top motivator,” said Milos Eric, General Manager at OysterLink. “It’s not that culture or training doesn’t matter—it’s that they can’t make up for stagnant wages in a competitive market.”
Poll Question: “How Should Employers Retain Their Best Staff?”
- 73% – Competitive raises & promotions
- 18% – Career growth & upskilling
- 7% – Enhanced culture and benefits
- 2% – Accept turnover
The results highlight a growing trend of job-hopping in hospitality, with workers frequently changing employers to boost their earnings. OysterLink’s own data indicates that roles like bartender, line cook, and front office manager often experience significant wage increases within two to four years—particularly when employees switch jobs.
While respondents acknowledged that culture, training, and upskilling play a role in engagement, pay remains the critical factor in keeping top talent. Employers that fail to adjust compensation may risk losing skilled staff to better-paying competitors.
This survey is part of OysterLink’s broader initiative to elevate the voices and priorities of hospitality professionals across the United States.
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