Netrio Appoints Erin Holt as Vice President of Human Resources to Drive People Strategy and AI-Era Talent Development
AI / Machine Learning | 3 min read
Netrio (McKinney, Texas; CEO Mark Clayman; a global managed service provider helping mid-market enterprises modernise and secure their IT environments; offices in Minnesota, New York, Texas, Belfast Northern Ireland, and Pune India; 1,000+ customers; 450 employees globally), has announced the appointment of Erin Holt as Vice President of Human Resources. In this role, Holt will lead Netrio's HR strategy with a focus on enhancing employee experience, strengthening organisational effectiveness, and aligning talent initiatives with the company's long-term business objectives. She brings more than 20 years of HR leadership experience across high-growth, service-oriented organisations, and joins Netrio at a time of continued global growth and transformation as the company works to become a leading global player in the MSP market.
"Erin brings a people-first approach that aligns closely with our culture and our goals as a growing organisation. Her experience building teams and developing scalable HR programmes will be critical as we continue to evolve and strive to deliver a consistent experience for our employees worldwide."
— Mark Clayman, Chief Executive Officer, Netrio
Erin Holt — Background, Mandate, and AI-Era Talent Focus
Most recently, Holt served as VP of Human Resources at Health Plans, Inc. (HPI), where she scaled the HR function, led talent acquisition and development initiatives, and supported executive leadership through periods of organisational change and growth. Before that, she held VP and Director-level HR roles at Renaissance Alliance Insurance Services, steering the company through mergers, ownership transitions, and other strategic milestones. Her experience spans talent acquisition, leadership development, workforce planning, compliance, and change management — including leading HR initiatives tied to mergers, acquisitions, and organisational transformation. At Netrio, Holt will focus on advancing the company's people strategy including strengthening employee engagement, developing high-impact training and development programmes — particularly in fast-emerging areas like AI — and helping Netrio attract and retain talent globally while maintaining a customer-focused culture.
"I'm excited to join Netrio at a time of continued growth and transformation. The company's commitment to its people, customers, and partners is clear, and I look forward to building on that foundation. By creating an environment where employees can grow, contribute, and deliver meaningful results, we can help the company become a true global player in the MSP market."
— Erin Holt, Vice President of Human Resources, Netrio
Key Takeaways
- • Netrio (McKinney, Texas; CEO Mark Clayman; global MSP helping mid-market enterprises modernise and secure IT environments; 1,000+ customers; 450 employees globally; offices in Minnesota, New York, Texas, Belfast Northern Ireland, and Pune India) has appointed Erin Holt as Vice President of Human Resources. Holt will lead Netrio's HR strategy with a focus on enhancing employee experience, strengthening organisational effectiveness, and aligning talent initiatives with long-term business objectives.
- • Erin Holt's background: 20+ years of HR leadership across high-growth, service-oriented organisations. Most recently VP Human Resources at Health Plans, Inc. (HPI) — scaled HR function, led talent acquisition and development, supported executive leadership through organisational change and growth. Prior: VP and Director-level HR roles at Renaissance Alliance Insurance Services — steered the company through mergers, ownership transitions, and strategic milestones. Experience spans talent acquisition, leadership development, workforce planning, compliance, and change management including M&A HR leadership.
- • Mandate at Netrio: advance the company's people strategy — strengthen employee engagement; develop high-impact training and development programmes, particularly in fast-emerging areas like AI; attract and retain global talent; maintain a customer-focused culture. Holt's appointment is directly aligned with Netrio's ambition to become a true global player in the MSP market, requiring scalable HR infrastructure and global talent capabilities to support continued growth and transformation.
- • Netrio platform: full-service IT MSP with an end-to-end portfolio of services including managed IT infrastructure, cybersecurity, AI, cloud, connectivity and voice, and custom application development. Serving 1,000+ customers across Minnesota, New York, Texas, Belfast (Northern Ireland), and Pune (India). Provides mid-market enterprises with the skills, experience, tools, infrastructure, and best practices to modernise operations, capitalise on opportunity, and reduce costs from technology investments.
- • Strategic significance: the explicit inclusion of AI in Erin Holt's training and development mandate reflects the operational reality for MSPs in 2026 — as AI becomes central to managed IT infrastructure, cybersecurity, and cloud services delivery, the people who implement and manage those services must be continuously upskilled at pace with AI's evolution. For Netrio, a people-first HR strategy that prioritises AI-era talent development is not separate from its technology strategy — it is the execution layer that makes that technology strategy deliverable at scale across a 450-person global workforce.