Legion Technologies, a leader in AI-powered workforce management, today announced the release of more than 90 new innovations that expand the capabilities of Legion AI and redefine how labor decisions are made and executed at scale. Built on Legion’s enterprise-grade AI platform, these advancements—including a new generation of AI Assistants—move beyond recommendations to deliver autonomous workforce decision automation across forecasting, scheduling, time and attendance, and labor optimization.

As organizations face volatile demand and increasing pressure to improve profitability, Legion transforms employee scheduling into a key performance driver. Legion AI aligns staffing with real-time sales and demand signals, automatically optimizing productivity, coverage, and compliance while preserving employee preferences and engagement. The result is greater efficiency without sacrificing employee experience.

“Retailers don’t need AI in workforce management to simply provide answers; they need it to drive smarter decisions and intelligently automate the right processes,” said Sanish Mondkar, CEO and founder of Legion. “Legion’s AI operates with the depth and rigor of a labor expert, not a chatbot. It reasons across demand signals, constraints, policies, and historical outcomes, explains trade-offs, and takes action in real time.”

Key Innovations

Next-Generation Legion AI Assistants: Legion’s AI Assistants extend far beyond conversational interfaces, performing multidimensional analysis across forecasts, schedules, labor rules, and execution data. Managers can understand why schedules changed, evaluate trade-offs, and assess how alternative decisions would impact cost, coverage, compliance, and employee experience—without manual investigation.

Labor Planning: Legion enables advanced scenario modeling and what-if analysis across demand forecasts, labor constraints, and cost targets. Planning remains tightly connected to real-time execution, allowing forecasts and schedules to adapt continuously as conditions change.

Configurable SmartCards: Personalized, actionable insights are delivered through configurable dashboards. Custom layouts and built-in formulas help managers make confident, data-driven decisions faster.

With an employee-first approach to AI-driven automation, Legion continues to achieve industry-leading adoption across its Employee Engagement Suite. Features such as schedule empowerment, on-demand pay, and workforce self-service are delivered through a single mobile app with a 4.9-star rating and 88% weekly usage.

Based on data from more than 2 million Legion-powered employees, customers that activate all three engagement capabilities have seen a 33% average improvement in retention, an 11% increase in employee Net Promoter Score, and a 66% improvement in on-time punches.

Legion’s sustained innovation has fueled rapid growth. In 2025, a 216% increase in revenue earned the company its fourth consecutive appearance on both the Inc. 5000 and Deloitte Fast 500 lists. Legion’s workforce management platform is now live in 35 countries, with expanded operations across Europe and a newly opened office in Romania.

“Organizations are eager to adopt AI to solve their most complex labor challenges, but they need solutions grounded in accuracy, strong data foundations, and enterprise-grade infrastructure,” said Jayashree Varahan, Head of Product at Legion. “Legion delivers both the foundation and the tools required to manage change and measure impact.”

In 2025, Legion received 11 awards recognizing its achievements in AI and workforce management technology. The company was also named a finalist for the 2025 SaaS Awards and the Rising Star Award in the 2026 NRF VIP Awards.

To experience Legion’s award-winning workforce management platform, visit Legion at NRF 2026, Booth #5257. To learn more about Legion’s presence at NRF, visit legion.co/nrf-2026 .