Unum Expands Broker Connect Partnership With Employee Navigator
HR Core Administration / Payroll / Benefits | 4 min read
Unum (NYSE: UNM) has announced expanded capabilities within its Unum Broker Connect integration with Employee Navigator, introducing automated billing and eligibility features that advance how brokers and employers administer benefits and leave. Building on nearly a decade of partnership, the enhancements build on automated plan setup and digital Evidence of Insurability capabilities introduced in 2024, reducing administrative work, improving accuracy, and delivering a more connected, modern experience for brokers and their clients.
"The strength of our partnership with Employee Navigator and depth of our enhancements reflect our commitment to meet the needs of the market. As benefits and leave become more interconnected, our focus is on removing friction and delivering solutions that feel seamless, scalable, and purpose-built for the way brokers and employers operate today — giving them time back to focus on the core of their business."
— Erin Casey, SVP Platform Partnerships, Unum Group
What's New: Automated Billing and Eligibility
The expanded integration introduces two Unum-developed capabilities — both designed, built, and supported by Unum and integrated with Employee Navigator:
- • Automated Billing — new billing capabilities automatically align premiums with coverage using current enrolment data, reducing reconciliation work and giving brokers greater confidence in billing accuracy
- • Automated Eligibility — eliminates manual file feeds and supports easier onboarding and claims administration through a consistent, connected experience across the benefits lifecycle
Leave Management: Easier Outsourcing for Growing Employers
The expansion also enables easier leave management outsourcing by automating eligibility data between Employee Navigator and Unum Total Leave. As leave management becomes more complex — driven by expanding state and federal regulations — this solution helps growing employers gain efficiency and reliable support without adding administrative overhead to HR teams.
A Decade of Partnership, Deepened
The Unum and Employee Navigator relationship spans nearly ten years, with the latest enhancements representing the deepest integration yet between the two platforms. Together, the expanded capabilities reinforce a shared commitment to innovation that delivers practical value — helping brokers spend less time managing administration and more time supporting their clients' benefits and leave needs. The result is a more connected experience purpose-built for the way modern brokers and employers operate.
Key Takeaways
- • Unum has expanded its Broker Connect integration with Employee Navigator, adding automated billing and eligibility capabilities to reduce administrative friction across benefits administration.
- • Automated billing aligns premiums with live enrolment data automatically — reducing reconciliation work and improving accuracy for brokers and employers.
- • Automated eligibility eliminates manual file feeds — simplifying onboarding and claims administration through a consistent, connected experience.
- • The integration with Unum Total Leave enables easier leave management outsourcing — helping growing employers navigate increasingly complex leave regulations with less administrative burden.
- • Built on nearly a decade of partnership, these enhancements continue a trajectory of deeper integration — with all new capabilities designed, built, and supported by Unum.