AbsenceSoft Appoints Jaclyn Zhuang as Chief Product Officer Amid Major Growth Milestone
AbsenceSoft, the Denver-based provider of leave and accommodations management SaaS solutions, announced on July 14, 2026 the appointment of Jaclyn Zhuang as Chief Product Officer. The hire lands at a milestone moment for the company, which has just surpassed 10,000 organizations and 8 million employees supported on its platform.
Zhuang's arrival completes an executive bench that AbsenceSoft has assembled over the past six months, joining Chief Technology Officer Kirk Matson, Chief Financial Officer Megan Wood, and Chief Revenue Officer Joe Frassica. As CPO, she will own the company's product strategy, roadmap, and AI integration — bringing practical, purposeful innovation to help employers navigate ever-shifting leave and accommodations requirements while improving the experience for HR teams and employees alike.
"We're pleased to welcome Jaclyn to AbsenceSoft as we hit the next stage of growth."
— Chris Murphy, CEO, AbsenceSoftA Product Leader Built for Enterprise SaaS and AI
Zhuang brings more than two decades of experience building and scaling technology products across enterprise SaaS, AI-native platforms, and global consumer technology. She joins AbsenceSoft from Eightfold AI, the AI-native talent intelligence platform serving Fortune 500 companies, where she served as Vice President of Product and General Manager. Before that, she led the Experience Platform organization at Atlassian, overseeing cloud migration, platform strategy, and AI-powered features across Jira and the broader Atlassian ecosystem.
Murphy noted that as the company scales past its latest milestone, it is doubling down on product innovation to stay ahead of an increasingly complex compliance landscape — and pointed to Zhuang's proven record of building market-leading software and her deep enterprise SaaS background as exactly the right fit for the company's next phase.
"I'm excited to join Chris and the team at such a pivotal time."
— Jaclyn Zhuang, Chief Product Officer, AbsenceSoftDoubling Down on AI-Powered Compliance
Zhuang sees a clear opportunity ahead: AbsenceSoft has already built a proven solution trusted by thousands of organizations, and as leave and accommodations compliance grows more complex, AI can make the experience even more intuitive for HR teams and employees while dramatically reducing the risk of costly compliance errors.
The appointment underscores AbsenceSoft's continued investment in product development as employers contend with evolving federal and state leave regulations. The company plans to expand AI-powered capabilities that streamline compliance workflows, automate administrative tasks, and strengthen employee support. AbsenceSoft's configurable platform manages more than 200 statutory policies — including FMLA, ADA, and PWFA — automating leave and accommodations processes end to end while keeping organizations compliant with federal and state regulations.
New CPO at a milestone moment. Jaclyn Zhuang joins AbsenceSoft as Chief Product Officer just as the platform surpasses 10,000 organizations and 8 million employees supported.
Executive team now complete. Zhuang rounds out a leadership bench built over the past six months, alongside CTO Kirk Matson, CFO Megan Wood, and CRO Joe Frassica.
Heavyweight product pedigree. Zhuang brings 20+ years across enterprise SaaS and AI-native platforms, most recently as VP of Product and GM at Eightfold AI, and previously leading Atlassian's Experience Platform organization.
AI is the strategic centerpiece. Her mandate covers product strategy, roadmap, and AI integration — expanding capabilities that streamline compliance workflows and reduce the risk of costly errors.
Compliance complexity drives the move. With evolving federal and state leave regulations and 200+ statutory policies (FMLA, ADA, PWFA) to manage, AbsenceSoft is doubling down on product innovation to stay ahead.