Dialpad Earns 2026 Great Place To Work Certification
Dialpad, the AI platform for customer experience, has announced that it has been Certified™ by Great Place To Work® for the second year in a row. The certification — the global authority on workplace culture, employee experience and the leadership behaviors proven to deliver market-leading revenue, retention and innovation — is awarded based entirely on feedback from current employees about their experience on the job.
This year, roughly four out of five employees said Dialpad is a great place to work — outpacing the average U.S. company by 24 points.
"Earning the Great Place To Work Certification for another year is a huge win, and it's a direct reflection of the incredible people we have here at Dialpad. Our responsibility is to give them the opportunity, trust, and tools to do their best work and continue growing."
— Craig Walker, Founder and CEO, DialpadA Culture Built Around Its People
For Dialpad's leadership, the recognition reflects a deliberate approach to attracting and retaining talent. The company says it intentionally builds an environment that draws curious, driven people and gives them the support, flexibility and opportunities to do impactful work.
"We intentionally foster a culture that attracts curious, driven people and gives them the support, flexibility, and opportunities to do really impactful work. Creating an environment where people can grow and thrive remains at the center of everything we do."
— Tasha Liniger, Chief Human Resources Officer, DialpadWhy the Certification Matters
Great Place To Work Certification is the only recognition based entirely on what employees report about their workplace experience — specifically, how consistently they experience a high-trust workplace. According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace, and employees are 93% more likely to look forward to coming to work.
The bar is high: every year, more than 10,000 companies across 60 countries apply to become Great Place To Work-Certified. As Sarah Lewis-Kulin, Vice President of Global Recognition at Great Place To Work, put it, the achievement "requires consistent and intentional dedication to the overall employee experience." Backed by Andreessen Horowitz, GV, ICONIQ Capital and T-Mobile, Dialpad continues to position workplace culture as central to its growth.
Back-to-back recognition. Dialpad earned Great Place To Work Certification for the second consecutive year, based entirely on current employee feedback.
Well above average. About four in five employees called Dialpad a great place to work — 24 points ahead of the typical U.S. company.
Culture by design. Leadership credits an intentional focus on trust, flexibility and growth opportunities for the strong employee sentiment.
Proven payoff. Certified workplaces make job seekers 4.5x more likely to find a great boss and employees 93% more likely to look forward to work.
A competitive field. More than 10,000 companies across 60 countries apply for the certification each year, making it a highly coveted employer-of-choice benchmark.