ExtensisHR, a nationally recognized Professional Employer Organization (PEO) and HR Outsourcing (HRO) services provider, today announced the appointment of Jen Morrow as President and Chief Operating Officer (COO), effective January 5, 2026.

In her new role, Morrow will oversee day-to-day operations, lead execution of the company’s strategic priorities, and partner with the executive team to scale service excellence, operational discipline, and client outcomes across ExtensisHR’s national platform.

Experienced Operator with a People-First Approach

Morrow is a proven Human Capital Management (HCM) and business services executive with deep experience leading operational transformation, organizational scaling, and process modernization across technology-enabled service organizations.

She is widely recognized for building high-performing teams and designing operating models that blend modern platforms with a people-first philosophy, delivering exceptional experiences for employees, employers, and partners alike.

Most recently, Morrow served as Senior Vice President of Strategy, Transformation, and People at a leading benefits technology company focused on simplifying and automating employee benefits administration. Throughout her career, she has led multi-year transformations supporting tens of thousands of worksite employees, improving service consistency, operational efficiency, and client satisfaction while enabling sustainable growth.

Executive Perspectives

“Jen is a highly accomplished operator and an exceptional leader,” said Blake Morris, CEO of ExtensisHR. “She brings the rare combination of operational rigor, service empathy, and technology fluency that aligns perfectly with where ExtensisHR is headed. As we continue to scale, Jen’s leadership will be instrumental in elevating our service standards and strengthening the value we deliver to clients and partners.”

“I am excited to join ExtensisHR at such an important moment in the company’s evolution,” said Jen Morrow, President and COO. “ExtensisHR has a strong foundation built on service and trust. Our opportunity is to raise the bar even higher using technology to simplify complexity while preserving the human connection that defines a great employee experience.”

Morrow also emphasized the importance of the advisor and broker community, noting that continued investment in the partner ecosystem will unlock greater value for employers, employees, and the advisors who support small- and mid-sized businesses.

Advancing Advisor and Broker Partnerships

ExtensisHR serves thousands of SMBs in partnership with a broad network of advisors and brokers who act as trusted guides in workforce decision-making. Under Morrow’s leadership, the company will further strengthen this ecosystem by investing in partner enablement, data-driven tools, and collaborative go-to-market models.

These initiatives are designed to improve ease of doing business, enhance collaboration, and elevate outcomes for clients nationwide.

Positioned for the Next Phase of Growth

With Jen Morrow’s addition to the executive leadership team, ExtensisHR is well positioned to sharpen its operating model, deepen client and partner relationships, and continue delivering high-impact HR solutions to businesses across the United States.