Phenom, the applied AI company focused on redesigning work operations across hiring, development and retention, has announced that its Voice Screening Agent was named a 2026 CODiE Award Winner in the Best Productivity / Workflow Solution category. It is the second consecutive year the company has taken home a CODiE, following last year's win for Best Human Capital or Talent Management Solution.

The CODiE Awards — now in their fourth decade — recognise innovation across technology and education, with winners chosen through a peer-reviewed process. Independent industry experts assess each entry on innovation, functionality, market impact and overall value.

A Screening Agent That Never Sleeps

Early-stage hiring has always run into the same wall: a recruiter can only complete so many phone screens in a day. As application volumes climb and open roles multiply, qualified candidates simply go unreached — not because they were rejected, but because nobody had the hours.

Voice Screening Agent is built to remove that ceiling. The conversational voice AI runs around the clock, holds role-specific screening conversations, and returns structured transcripts, generated summaries and company-defined rubric-based scores at a volume no human team could match manually. Crucially, it is designed to interpret not just what a candidate says but what it means in context — and Phenom reports a 90% candidate satisfaction rate alongside it.

The customer results cited are notably varied. One healthcare provider halved its time to offer and reclaimed 400 recruiter hours a month. A global retailer saved 17,000 recruiter hours and closed the five-to-seven-day gap between application and first contact. An industrial manufacturer hit 95% screening completion and 55% applicant conversion across every market in a 100-country footprint.

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Built for Agentic Orchestration at Scale

The agent is not designed to work alone. It sits inside a broader automated hiring workflow spanning first contact, screening, scheduling, interviewing and onboarding — and HR and IT teams can configure or extend those workflows without custom development, keeping control with the people closest to the hiring process.

As enterprises move past single-agent pilots, Phenom WorkOps supplies the infrastructure to run many agents across the hiring lifecycle without losing oversight. An orchestration engine governs every agent action in real time, enforces compliance policy, and escalates to human review where required.

Underpinning that is the Hypercell operating model, which gives each agent the context to handle the specifics of a given role, industry or location — a nurse in Los Angeles, a warehouse associate in Berlin, an engineer in Bangalore — while keeping overall hiring strategy coordinated. Agents already operating alongside Voice Screening Agent include an Intake Agent that captures hiring manager requirements before sourcing starts, a Fraud Detection Agent that flags synthetic candidates before they reach a recruiter's queue, and Compliance and Exception Agents that review onboarding documentation upstream of downstream problems.

Phenom frames adoption as an ongoing curve rather than a switch-on: its Value Acceleration Model, AI Bootcamps and defined AI maturity levels map a guided route from initial automation to autonomous operations, with measurable outcomes at each stage. The company will demonstrate the agent inside a fully orchestrated talent AI system at AI Day, broadcasting September 17 from Phenom Studios and available on demand afterwards.