Sohar Health, an AI-driven eligibility determination and Verification of Benefits (VoB) provider, today announced a partnership with Tava Health, a leading virtual mental health provider serving employers and their teams nationwide. The collaboration equips Tava with Sohar’s real-time eligibility platform to streamline insurance verification, reduce administrative strain, and create a more transparent financial experience for both patients and employers.

Workplace mental health challenges carry significant operational and financial consequences. Issues such as burnout cost employers between $4,000 and $21,000 per employee per year. Nearly three-quarters of employees experience emotional distress due to work pressures, and half report levels severe enough to affect their job performance. Targeted mental health support addresses these challenges directly.

For every dollar invested in mental health initiatives, businesses see a four-dollar return through improved productivity and reduced absenteeism. As a result, fast and reliable access to behavioral health treatment is critical for employers focused on long- term financial sustainability.

Unlike legacy clearinghouses, Sohar’s claims-trained AI models and specialist-supported workflows provide healthcare organizations with the accuracy and speed needed to reduce upfront errors at scale. By embedding Sohar’s verification solution directly into its revenue cycle management and engineering stack, Tava accelerates access to care through real-time, automated eligibility checks, improving financial clarity and reducing manual errors.

Since implementing Sohar in August, Tava reduced intake failures to just 6.5% and achieved an average real-time response time of 5.83 seconds, enabling a smoother and more reliable patient onboarding experience. Sohar’s blend of automation and operational support also helped Tava identify data gaps and resolve payer carve-outs to improve upfront collections.

Looking ahead, the two companies plan to explore additional revenue cycle management opportunities in 2026 to further strengthen employer mental health benefits.

“Before partnering with Sohar, eligibility challenges were creating friction for patients and forcing our teams to spend too much time resolving avoidable issues,” said Dallen Allred, CEO and Co-founder of Tava Health. “Sohar’s platform and expertise have significantly strengthened our intake reliability, ensuring a simple and streamlined experience for our employer partners and their employees.”

Founded to expand access to high-quality behavioral healthcare, Tava Health partners with employers to connect employees with licensed therapists through a digital-first experience. By combining evidence-based care with seamless scheduling and integrated billing, Tava removes common barriers to treatment.

“Tava Health is a strong example of how modern behavioral health organizations can make financial transparency a core part of the patient experience,” said Dr. Ashish Mandavia, CEO and Co-founder of Sohar Health. “Our three-week integration embedded eligibility directly into Tava’s virtual care workflow, delivering operational efficiency and greater trust in the healthcare system.”