CIChecked (Commercial Investigations LLC), a woman-owned and New York State–licensed private investigative agency specializing in background screening and compliance services, has been ranked 7th overall in HRO Today’s 2025 Baker’s Dozen Employment Screening Ratings. The company also placed 7th in Quality of Service, 7th in Breadth of Service, and 10th in Size of Deals.

The Baker’s Dozen list is widely seen as the industry benchmark for excellence in employment screening. Rankings are determined entirely by client satisfaction surveys that assess providers on service quality, compliance rigor, technology, and overall customer experience.

“This recognition validates what we’ve known all along – that while others automate, we investigate,” said Michelle Pyan, President and Founder of CIChecked. “Our clients don’t want another database vendor. They need a proactive truth partner who understands regulatory complexity and delivers investigations that truly protect their organizations.”

Standing Out in an Automated Industry

CIChecked differentiates itself through human-led investigative work rather than relying solely on automated database tools. This approach is especially critical for clients in healthcare, education, nonprofit, and financial services—sectors where compliance requirements exceed what automated screening alone can support.

The company’s proprietary solutions demonstrate its balance of innovation and investigative accuracy:

  • NY Checked™: Provides New York criminal record searches for $32.50—versus the state’s $95 fee—with 2–4 hour turnaround times.
  • Healthcare Comply Plus™: A comprehensive compliance screening suite tailored for healthcare organizations.
  • Individualized Assessment Decision Matrix (IADM): A proprietary tool that supports compliant, fair-chance hiring decisions under complex legislation.

Improved Ranking and Strong Client Endorsement

CIChecked’s 7th place ranking reflects continued advancement from its 8th overall rating in 2024, signaling year-over-year growth in client satisfaction and service delivery excellence.

“Our clients operate in environments where a single missed conviction or incomplete search brings real consequences—regulatory penalties, OIG exclusions, or patient safety issues,” added Pyan. “They’re not seeking the cheapest option. They want the most thorough partner. This Baker’s Dozen recognition confirms we’re delivering exactly that.”

The firm, a certified woman-owned business, continues to build its reputation by serving organizations with high compliance demands that require expertise beyond standard automated background screening.

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