ShiftMed, a leading provider of healthcare workforce technology, announced the launch of its Workforce AI Suite, a set of intelligent tools designed to automate shift fulfillment and optimize workforce management. By embedding AI throughout the staffing process, the suite empowers health systems to efficiently manage labor operations and improve scheduling coordination across internal teams and on-demand clinicians.
This launch comes at a critical time as hospitals face mounting financial pressure from shifting Medicaid reimbursement policies and rising labor costs. With margins tightening, health systems urgently need to reduce reliance on premium labor, streamline administrative workflows, and contain staffing expenses—without compromising care delivery. ShiftMed’s AI-powered tools offer a scalable solution for workforce optimization and sustainable cost savings.
ShiftMed’s Workforce AI Suite includes:
- ShiftAdvisor™: Matches clinicians to open shifts using AI based on preferences such as days, times, pay rates, and locations. With a 94% opt-in rate for self-scheduling and over 3.3 million shift matches, it reduces scheduling friction and improves clinician satisfaction.
- Intelligent Routing™: Routes shifts to the most cost-effective labor source, cutting reliance on expensive external labor. With over 6.4 million shifts routed, early partners report average savings of $300 per shift. The public API can be embedded in health system platforms.
- Instant Call-In Fulfillment: Automates last-minute call-in workflows, achieving a 71% replacement rate for unexpected shift gaps. This eliminates manual outreach, reduces manager burnout, and ensures stable staffing coverage.
- Agentic Workflows via ShiftMed Flex: Centralizes staffing, credentialing, and onboarding with AI-driven automation. Health systems gain full control of compliance tracking and documentation. Organizations using Flex have cut time-to-hire by 29 days and saved over two hours per scheduling and credentialing transaction.
“Hospitals today face the dual challenge of maintaining optimal patient care while operating with leaner teams and tighter budgets,” said Todd Walrath, CEO of ShiftMed. “Our AI Suite enables healthcare organizations to automate complex workforce processes, helping them spend smarter on their largest expense, labor, while driving down costs and unlocking new levels of operational efficiency. This technology is transforming workforce management so hospitals can deliver exceptional care with agility and precision well into the future.”
This launch underscores ShiftMed’s commitment to AI-driven healthcare workforce solutions that strengthen workforce stability and reduce dependence on manual processes. As AI reshapes industries, healthcare is now equipped with tailored tools to optimize staffing and improve efficiency.