UKG Ready Transforms Workforce Operations and Employee Engagement in Bedford County, Virginia

UKG Ready Transforms Workforce Operations and Employee Engagement in Bedford County, Virginia

UKG, a leading provider of HR, payroll, and workforce management solutions, announced that Bedford County, Virginia, is overhauling its workforce operations with the UKG Ready® suite. The transformation spans recruiting, onboarding, payroll, compliance reporting, and employee engagement across its 21 departments.

Key Benefits of UKG Ready in Bedford County

• Multiple payrolls managed digitally, reducing manual paperwork and increasing accuracy.
• Automated recruiting and onboarding streamline hiring and enhance competitiveness against the private sector.
• 24/7 access to HR tools via the UKG Ready mobile app boosts employee engagement and improves communication.
• Compliance reporting simplified, ensuring transparency and efficiency with labor regulations.

“UKG has triggered a seismic shift in how we keep our frontline workforce connected and engaged,” said Nicole Campbell, Director of Human Resources for Bedford County. “Our implementation of UKG Ready was more than a technological upgrade—it was a cultural shift. We’ve embraced efficiency, flexibility, and employee empowerment, leading to measurable productivity gains and stronger morale.”

Scalable Workforce Management

With a workforce of over 650 full-time employees that nearly doubles during election cycles, Bedford County relies on UKG Ready to handle seasonal fluctuations. Employees now access schedules, accruals, and timesheets digitally, fostering transparency and trust while reducing reliance on paper-based systems. This shift ensures timely and accurate payroll, freeing finance staff to focus on strategic initiatives.

Improved Recruitment and Onboarding

Recruitment has become more efficient thanks to automation. “Recruitment can be tough in government as we compete with the private sector, but UKG Ready helps us hire better candidates and onboard them faster,” Campbell noted. New hires benefit from electronic form completion and faster communication, streamlining the onboarding process and improving overall experience.

Enhanced Communication and Engagement

The UKG Ready mobile app has bridged communication gaps, especially for first responders and field employees without work email addresses. Staff now access timesheets, schedules, paystubs, and benefits information from their devices, ensuring consistent engagement across the workforce.

Compliance and Transparency

The suite has also simplified compliance with regulations like the Freedom of Information Act (FOIA). Reports that once took hours are now available instantly, supporting transparency while safeguarding employee privacy. “UKG Ready has eased the burden of compliance significantly,” Campbell said.

AI-Driven Transformation in Public Sector

“AI-powered technology allows government agencies to transition from routine tasks to strategic initiatives, revolutionizing the way they serve the public,” said Chris Kiklas, Vice President of SMB Product Management at UKG. “Through intelligence and data-driven decision-making, UKG empowers government workers to focus on their core mission: serving communities more effectively.”

Explore HRTech360hub for the latest trends in Human Resources technology and innovation.