In a time when economic pressures and budget scrutiny are top-of-mind, HR leaders are seeking technology solutions that deliver measurable value. A newly released independent Total Economic Impact™ (TEI) study by Forrester Consulting, commissioned by isolved®, underscores the substantial return delivered by the isolved People Cloud™ platform—highlighting a 330% ROI and a payback period of less than six months.
According to Celia Fleischaker, Chief Marketing Officer at isolved, “HR leaders are facing increased complexity—from compliance and administration to talent attraction and retention. This study affirms that when organizations invest in their people, business results follow.”
Key Results from the Study
The study evaluated five organizations from healthcare, hospitality, security, and professional services sectors, using isolved People Cloud over a three-year period. Their results were aggregated into a composite profile that demonstrated:
- 64% Reduction in HR Headcount Growth: Automation across payroll, benefits, compliance, and recruiting enabled these companies to avoid hiring up to 8.8 additional HR staff annually.
- 17% Improvement in Employee Retention: Enhanced self-service tools, accurate payroll, and robust development options contributed to a 6-point drop in turnover.
- 30% Faster Onboarding: New hires became productive more quickly thanks to automated workflows and digital training resources.
- 9% Boost in Employee Productivity: Mobile access and streamlined workflows allowed employees to work more efficiently, with significant gains by year three.
Strategic Visibility and Cultural Continuity
Organizations using isolved People Cloud reported gaining critical visibility into workforce data, enabling more accurate forecasting, better resource planning, and smarter budgeting. Even as companies scale, the platform helps preserve a people-first workplace culture.
Additional Benefits Beyond the Numbers
In addition to quantifiable ROI, the TEI study highlighted several qualitative advantages of the platform:
- Scalability: Supports growing companies without overloading HR operations.
- Exceptional Customer Support: Interviewed clients noted responsive service, quick issue resolution, and dedicated account managers.
- Unified HR Ecosystem: Integrates HR, payroll, benefits, and talent management into one modern solution, reducing fragmentation and errors.
One Finance & HR Director from the real estate sector summarized the platform’s value: “It wouldn’t take much convincing for senior executives to realize how much we’re getting done with a small staff. The system just greases the wheels – it does everything we need.”
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